Responsible Play
ParlayPlay is committed to ensuring that you participate in a safe and responsible manner. Like many other addictions, compulsive play includes uncontrollable urges, which if left unchecked, could result in financial hardship. Anyone is susceptible to compulsive play regardless of age, gender, race, or financial status. Once detected, compulsive play can be successfully treated. The key is early detection in order to avoid adverse and dire consequences. If you feel you have a compulsive play problem, we urge you to seek assistance. We offer proactive tools and support to help you manage your play responsibly. In addition, we will make information available to promote responsible play and will provide assistance and resources on our website. We monitor our responsible play pages for activity and update with new information when available and necessary.
Entry history
ParlayPlay offers players information about their play and usage of the website. Players have the ability to track their entry history, such as total entries made, entries won, and entries lost. Players can also easily keep track of their net winnings or losses and have detailed insight into entry details such as athlete lineups. Information about deposits and withdrawals can also be easily accessed in each player’s account.
Player limits
Player limits help you manage your play in a responsible and healthy manner. You can change your limits at any time by contacting us at support@parlayplay.io.
- Deposit limits: set deposit limits on the maximum amount of money you can deposit onto the site in a given time period. You have the ability to set daily, weekly, or monthly limits. You will not be able to deposit additional funds until the time period resets. In accordance with state requirements, in some states we will automatically limit deposits (e.g Massachusetts residents will not be able to deposit more than $1,000 in any calendar month onto the site).
- Contest entry limits: set limits on the number of entries you can make in a given time period. You have the ability to set daily, weekly, or monthly limits. You will not be able to enter any contests until the time period resets.
- Maximum entry amount: set a total entry amount limit on the amount of money that you can enter contests with in a given time period. You have the ability to set a weekly and monthly limit. If you have reached this limit you will not be able to enter any paid contests until the time period resets.
Self exclusion
Self exclusion is voluntary and completely confidential. You can take a break and request a timeout by contacting us at support@parlayplay.io. Self exclusion allows you to disable your account for an extended period of time. During this time you will not be able to access or login to ParlayPlay.
Parental controls
ParlayPlay verifies all accounts for age and eligibility. Please take any precaution if minors under the age of 18 have access to your smartphone or computer, your account, or your personal information. We strongly encourage you to install parental control software to prevent minors from accessing or using the ParlayPlay website and services. All accounts will immediately be terminated if it is determined that a minor was playing on such an account. If you have reason to believe that a minor is playing on ParlayPlay please contact us immediately at support@parlayplay.io or call our toll free number at 1-888-680-0405.
Additional help
We recommend several organizations to help with responsible play and problem gambling. These include the ICRG (International Center for Responsible Gaming) and the NCPG (National Council for Problem Gambling). If you have concerns about managing your play on ParlayPlay or anywhere else, or if you’re concerned about a family member or friend, the NCPG offers support through telephone or text. They can be reached confidentially (24-hours a day) at 1-800-522-4700. Or contacted on their website at https://www.ncpgambling.org/ or through chat at ncpgambling.org/chat. The ICRG also offers support and can be reached at 1-978-388-6610.