Withdrawal Verification
Every time you request a withdrawal, a text message will be sent to the phone number associated with your account at signup.
To update your phone number, your account must be fully verified, have at least one deposit made, and include proof of ownership for the new number along with proof of identity.
Accepted proofs of ownership include:
- A document showing your name and new phone number (e.g., service provider dashboard screenshot, phone bill, or any official document)
-
A selfie with your government-issued ID and a handwritten note with the current date.
For phone numbers under a different name, additional documents are required::
- A document showing your name and new phone number (e.g., service provider dashboard screenshot, phone bill, or any official document)
- Valid ID
- A selfie with their government-issued ID and a handwritten note with the current date.